This year Jim’s Pool Care had winners in QLD, NSW and SA. This is the third year in a row that James Lunnay from SA has taken out an award in this category. These awards reflect Excellence in Customer Service and Technical Knowledge, as well as providing Superior Customer service to our clients. It is confidence that our customers only get highly qualified and Licensed Franchisees. Three of our four National Award winners were also named “Chris”, which has made many of us laugh and consider a name change also.


Chris Newman (Shellharbour) and Chris Pepper won Highly Commended Best Mobile Service Business, while Chris Trevean and James Lunnay won Highly Commended In-Field Service Technician Awards. Ashley and Summer Hale also took out Silver in the Pool & Spa Service Technician of the year and Bronze in the Pool & Spa Service Business of the year at the SPASA WA Awards.


CEO Lindsay McGrath said “The Annual SPASA Awards Ceremony gives us the opportunity to showcase the dedication and hard work of all our Pool Industry professionals. We especially appreciate the opportunity to acknowledge the achievements of those service operators who go above and beyond their call of duty and who provide excellent service to pool owners across Australia.”


Brett Blair, General Manager of Jim’s Pool Care Australia told us “Once again we have had four of our pool care technicians recognised at the annual industry awards from around Australia.  I am so proud of these guys and all my franchise owners for their amazing service and helping pool owners get the most from their swimming pools”.

Franchisee National Award Winners

Highly Commended In-Field Service Technician Award – James Lunnay (South Australia)

James Lunnay said, “We were nominated in the In-Field Service Technician Category and took out the Highly Commended Award. This is our third year in a row of receiving a State Award as part of SPASA. Jim’s Pool Care has been a consistent winner of Awards in SA since we have taken up membership with SPASA.”

Highly Commended In-Field Service Technician Award – Chris Trevean (Camp Hill)

 “Very happy to have received the SPASA Award, as I hope it reflects my efforts to provide a high level of customer service to my clients, whilst representing the Jim’s Pool Care Group” – Chris Trevean

 Highly Commended Best Mobile Service Business – Chris Pepper (North Brisbane)

Chris Pepper told us, “I was really thrilled to win this award presented by SPASA. It is a great affirmation of the hard work that my team and I undertake to make sure our customers receive the best service. While we use all the latest technology and equipment, we are old school in that we strive to provide a great, old fashioned customer experience.

I am a big advocate for the Jim’s Pool Care franchise model, I’ve been in the business for 8 years now and have watched it grow exponentially. I have the freedom to run my business autonomously with the support of a network of over 100 franchisees. I’d like to think this award is for all the Jim’s Pool Care franchisees working hard to provide the best pool care for pool owners.”

 Highly Commended Best Mobile Service Business – Chris Newman (Shellharbour)
Highly Commended In-Field Service Technician Award – Chris Newman (Shellharbour)

 Chris Newman told us, “it’s great to be a part of SPASA and be recognised for business achievements for the previous 12 months. Just like Jims Pool Care, being a part of an organisation such as SPASA has many benefits and tools to grow your business.”

 Highly Commended Best Mobile Service Business –Ashley & Summer Hale (South Lake)
Highly Commended In-Field Service Technician Award – Ashley & Summer Hale (South Lake)

Ashley and Summer said that, “we are delighted to have won Silver in the Pool & Spa Service Technician of the year and Bronze in the Pool & Spa Service Business of the year at the SPASA WA Awards 2019. We are looking forward to another successful season ahead with Jim’s Pool Care.”


The Jim’s Pool Care team always look forward to celebrating the achievements of our outstanding franchisees and franchisors. We look forward to seeing everyone again at the next SPASA Awards Ceremony in 2020 at the Gold Coast and wish everyone the best of luck in working towards winning next year.


If you have a swimming pool and you need help with a regular pool service, green pool treatments, one-off pool cleans or any pool equipment troubles, call Jim’s Pool Care today for a free on-site quote: 131 546


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